http://www.ascenthosting.com/forum/presales/topic-33/ http://www.ascenthosting.com/forum/presales/topic-33/page-1/?recent=33#post=33 Hardware Administration We closely monitor all customer hardware to pro-actively identify and resolve any hardware issues in order to provide the highest possible levels of uptime and performance. We have physical access to all servers managed by Ascent, and have spare equipment on hand in order to perform quick replacements on bad hardware if neccessary. Ascent uses only quality hardware in all our dedicated, VPS and shared servers. Each server is built with Supermicro hardware and are properly cooled server-quality rackmounted servers. Software Administration We will do the complete installation and configuration of your server from start to finish. This includes configuring everything needed to start populating the server with your customers and web sites, including the configuration of cPanel, nightly backups (onto second hard drive), and all other neccessary software. We will pro-actively apply security patches to your server as neccessary only after communicating with you to arrange a convenient time. We closely monitor all aspects of the server in order to ensure the highest possible uptime, as well to provide you valuable insight on your server's performance.]]> generator=rsdiscuss&baseurl=http://www.ascenthosting.com&feed=forum&forum=presales&topic=33&post=33 Thu, 22 Nov 2007 12:54:43 +1000